Salary: $20.00 – $24.00 DOE, nonexempt

Hours: Full-Time, 34-40 hours per week (flexible scheduling is required)

Supervisor: Clinical Supervisor

Environment: Community-Based / Home-Based Services

Florence Crittenton Family Services is seeking a dedicated and compassionate Family Support Specialist (FSS) to provide trauma-informed, family-centered services through our Medicaid-funded Home Support Services (HSS) program. This role focuses on strengthening caregivers, improving family functioning, and promoting safety and stability for children and youth in their homes and communities.

What You Will Do

• Deliver Medicaid Home Support Services primarily in homes, schools, and community settings (minimum 75% community-based services).
• Support caregivers in developing practical behavior management, supervision, and coping strategies aligned with individualized treatment plans.
• Provide psychoeducation and skill-building interventions focused on emotional regulation, communication, and problem-solving.
• Reinforce treatment goals and CASII/ECSII-identified priorities through strengths-based, skill-focused strategies.
• Identify and address non-adaptive family interaction patterns under the direction of licensed clinical staff.
• Maintain regular communication with the clinical team regarding progress, safety concerns, and service needs.
• Complete timely, accurate documentation in compliance with Medicaid, HIPAA, and agency standards.
• Participate in treatment team meetings, staff meetings, and required professional trainings.

What You Bring

• High School Diploma or equivalent required (Bachelor’s degree in social work, psychology, human services, or related field preferred).
• 1–2 years of experience working with children, youth, or families in behavioral health or community-based settings strongly preferred.
• Ability to implement skill-based and cognitive-behavioral interventions under clinical supervision (this is not a therapy position).
• Understanding of trauma-informed, family-centered approaches and appropriate professional boundaries.
• Strong communication, organization, and problem-solving skills.
• Proficiency in documentation systems and Microsoft Office applications.
• Valid driver’s license, reliable transportation, and ability to travel within the community.
• Willingness to complete CPR, CPI, Medicaid compliance, and required program trainings (provided if not current).

Why Choose Us

At Florence Crittenton, your work directly strengthens families and improves outcomes for children.

• Be part of a mission-driven organization committed to empowering families and building resilience.
• Gain experience in a Medicaid-funded, evidence-informed behavioral health program.
• Receive comprehensive orientation and ongoing training in trauma-informed care, crisis prevention, documentation standards, and family-centered models.
• Work closely with licensed clinical professionals in a supportive, team-based environment.
• Competitive benefits package after qualifying period, including health insurance contribution, retirement options, paid holidays, PTO, vision, and dental.

If you are passionate about helping families build skills, stability, and stronger relationships within their own communities, we encourage you to apply.

How To Apply

Click Apply Now to complete an application and upload materials.

Application, Resume, and Cover letter should address the position/shift you are applying for, and reason for applying for this position.

Please contact the HR Department at 406-413-7007 for more information, including a full job description.

FC provides equal employment opportunity regardless of race, religion, color, gender, sexual orientation, marital status, national origin, age, or disability as defined by federal and state law in our relationship with applicants for employment, employees of FC, and the public.