Admissions and Data Coordinator

Salary:   $18.00  – $20.00 per hour, DOE, nonexempt

Hours:   30-40 per week – Must be able to respond to inquiries on a regular basis.

Supervision:  Clinical Services Program Manager

Works with:    Residential and Community Services

External:  Referring agencies, clients, referring family members, federal agencies.

The Admissions & Data Coordinator will act as the first line of support for inquiries seeking services and support as well as serving as a liaison between referral and potential clients and program staff, determining best fit of potential client in programs, managing paperwork and in-take requirements. This person will determine appropriate funding sources for clients based on their specific circumstances and FC contracts, insurance, as well as maintain accurate data, track outcomes, and pull data reports and perform basic medical billing tasks as needed. They will provide those seeking services with options for support; both within Florence Crittenton programs and in their communities, as well as provide families with options for the best care for their children and referring agencies, with support in navigating the referral systems.

THE POSITION

  • Acts as the first line of communication between referring partners and FCFS;
  • Serves as hub for FCFS services, helping potential clients and referral sources identify services within FCFS, ensuring integration of internal services (residential and community based);
  • Manages all referral, inquiry, and admissions calls, responding within 24 hours;
  • Provides support, information, guidance, and resources to calls seeking information regarding services;
  • Works with Clinical team regarding placement, admissions, and intake processes;
  • Matches client needs with potential funding sources and communicates with referral sources to expedite admission;
  • Maintains database and data collection;
  • Performs detailed data entry and reports;
  • Maintains files;
  • Works with Marketing Director to communicate openings and program information to referral sources.

A full job description is available upon request.

THE PERSON

Experience and Education

  • Associate degree in Human Services or Social Work preferred – Work experience equivalent may be considered in combination with a High School Diploma or equivalent;
  • Experience working in customer service, client services, human services, or social work;
  • Experience in admissions or working in healthcare and/or human service systems;
  • Experience working in a clinical or residential setting preferred;
  • Experience working with data collection systems;
  • Basic knowledge of medical billing and/or coding preferred;
  • Experience with limited resource populations and families with diverse backgrounds and experiences;
  • Microsoft Office- Excel, Word, and Outlook;
  • Strong 10-key and typing skills.

 

Required Knowledge, Skills, and Abilities

  • Must possess strong interpersonal skills;
  • Knowledge of inquiry, admission, and intake process;
  • Ability to understand systems thinking;
  • Organizational skills;
  • Good oral, written and social communication skill;
  • General word processing/data input computer skills;
  • Mediation skills;
  • Knowledge of human behavior;
  • Ability to be friendly, empathetic, and a clear communicator;
  • Demonstrated ability to apply facility rules, state regulations, funding resources, state licensure rules, policies, practices, and procedures;
  • Demonstrated ability to work with pregnant young women and teen single mothers, respecting their rights to make decisions for themselves and their children;
  • Ability to input data efficiently and correctly;
  • Ability to analyze data reports and manage data systems;
  • Ability to read, analyze, and interpret professional documents;
  • Ability to pull or write concise, specific reports;
  • Ability to communicate clearly, precisely, directly, and effectively;
  • Ability to balance multi-stakeholder goals and objectives;
  • A satisfactory background check and an annual health statement are required for all employees at FCFS.

THE PERKS

  • Paid Time Off (typically 4-5 weeks of PTO accrues per year);
  • Paid Holidays, including two Floating Holidays;
  • Holiday Pay;
  • Retirement Plan 403(b) with employer match up to 4% (longevity increases this match);
  • Employer contribution toward health insurance (currently valued at over $5,200 annually), OR a $100/month stipend for those with other health coverage (full-time benefit);
  • Optional Dental and Vision insurance (full-time benefit);
  • A free Life Insurance policy, with the option to obtain more (full-time benefit);
  • Access to training and professional development opportunities;
  • Family-friendly work environment;
  • Satisfaction that the work you do directly impacts young parents and children.

HOW TO APPLY

Click APPLY NOW to complete the application and upload your materials. If you have trouble please contact the HR Department at 406-413-7007

Application, Resume, and Cover letter should address the position/shift you are applying for, and reason for applying for this position.

Please contact the HR Department for more information, including a full job description.

FC provides equal employment opportunity regardless of race, religion, color, gender, sexual orientation, marital status, national origin, age, or disability as defined by federal and state law in our relationship with applicants for employment, employees of FC, and the public.