SALARY:                               $12/hr.

CLOSING DATE:                 Open Until Filled

SHIFT:                                   Night Shift (variable)

Are you passionate about helping pregnant and parenting young mothers learn, grow, and thrive to make a better life for themselves and their children?  If so, we want to hear from you.

Based in the foothills of the Rocky Mountains in Helena, MT, Florence Crittenton offers a nurturing, positive and highly therapeutic environment that transforms lives for young families.  We offer competitive pay, excellent benefits, family-friendly policies and an upbeat, positive work environment. At the heart of all of Florence Crittenton’s programs is the belief that by helping a young parent we are helping their child and enabling a young family to live a positive, healthy, successful life. Be a part of our amazing team, doing rewarding work that transforms lives and communities.


FCHS Residential Counselors support clients with child care and other household tasks through the nighttime hours; and may conduct drug/alcohol testing.  Assure adherence to state statutes and rules and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Florence Crittenton’s mission to the community.

  • Ability to learn, utilize and effectively apply the required technical knowledge;
  • Maintain professional relationships with residents, consumers, colleagues, community members and the general public;
  • Set and maintain appropriate boundaries;
  • Deliver and follow written and verbal instructions;
  • Communicate effectively verbally and in writing;
  • Conducts therapeutic conversations with clients and refrains from using a punitive approach;
  • Completes all required documentation thoroughly and in a timely manner prior to the end of each shift. In the event that an emergency arises during shift and more documentation is required to be completed, it is expected that the Residential Counselor responsible for that documentation will remain on shift to complete the documentation before leaving FCHS premises.
  • Report all incidents, unusual events and emergencies immediately to the supervisor on duty and in accordance with Mandatory Reporting laws and FCHS’s policies and procedures.
  • Assures that Activities of Daily Life Charts (ADL Charts) are utilized appropriately to document client care issues, ensuring that each treatment goal is charted on complete with the therapeutic interventions used by staff and progress made on each goal during the shift.
  • Monitors all clients to ensure that no contraband is brought into the building.
  • Therapeutic supervision of clients and client activities, including any necessary parenting support at night.
  • Models appropriate parenting interactions including promoting attachment and supporting exploration within the child’s appropriate developmental stage. If the client is not in a position to provide adequate supervision/support to their dependent child, the Residential Counselor will model appropriate parenting, and provide support to help the client be successful. It is likely that when a client first enters the program, the parenting support from staff will be greater with the intention that the client will take on more of the direct parenting role as she progresses through the program.
  • Demonstrate competency in problem-solving, time management and crisis management.
  • Perform security checks as appropriate;
  • Complete designated paperwork and uploading during shift;
  • Manage clients’ inventories as appropriate;
  • Perform cleaning responsibilities as designated;
  • Prepare/cook food as outlined on the weekly menu (example: breakfast).
  • Maintain overall cleanliness and organization of house. Complete inventory and stock supplies as needed
  • Complete bed checks every 30 minutes if client/child is not in the milieu to ensure client welfare.
  • Oversee client self-administration of medications if the need arises on this shift.
  • Follow guidelines under code of conduct section in employee handbook.
  • Perform home beautification/housekeeping tasks, as assigned.
  • Complies with regular, predictable and reliable attendance.
  • Transport clients to outside activities (if the need for this should arise on this shift) in a safe and prudent manner observing all driving laws and FCHS’s policies and maintain driving logs.
  • Assure all incident report forms are filled out according to FCHS’s policies.
  • Become familiar with emergency procedures.
  • Attends mandatory monthly training, weekly brush-up trainings in mandatory weekly staff meetings, and one-to-one training/supervision as needed.
  • Other duties as assigned by supervisor.


Education, Experience, Attributes and Licensing Requirements

Required Knowledge, Skills, and Abilities

  • Working knowledge of mental health, trauma, substance abuse, and recovery;
  • Willingness to learn and practice family-centered treatment;
  • general familiarity with primary Axis I and II diagnoses; with family system dynamics;
  • thorough knowledge of community-based resources and process of referral; of ethical performance standards and their application;
  • knowledge of laws and administrative rules relevant to confidentiality;
  • demonstrated knowledge of appropriate boundary setting
  • Ability to communicate clearly verbally and in writing with individuals and in groups
  • Ability to take direction and work adjunctively with therapeutic team
  • Possess knowledge and compassion of clients with addiction
  • Strong attention to detail
  • Ability to multi-task
  • Work under minimal supervision
  • Exercise initiative
  • Problem solving skills
  • Team player
  • Knowledge and skilled application of word processing and proficient computer skills, i.e. Microsoft Word, Excel, and Outlook

Post-offer/pre-employment:  Must have a satisfactory tuberculosis test, and drug and alcohol tests  (before first day of work).  Must have good driving record and insurability along with a valid driver’s license; satisfactory background check and a health statement are required for all employees at the Florence Crittenton Home and Services

Experience and Education

Must be at least 21 years of age. The above job responsibilities and qualifications are typically acquired through a combination of education and experience equivalent to graduation from high school, or having completed a GED, or having had prior experience working within the field of mental health, substance abuse/addiction and or parenting support.  An Associate’s degree in Mental Health or pursuing a Bachelor’s degree in Psychology or a related field is preferred but not required.   If recovering, applicant must have had a minimum of three years of abstinences within a recovery program.  Must have current CPR/First Aide training. Must have a satisfactory tuberculosis test, and drug and alcohol tests post-offer, pre-employment (before first day of work).  Must also have good driving record and insurability along with a valid driver’s license.

Physical Demands

  • The physical demands described here are representative of those that must be met by the Residential Counselor staff to successfully perform the essential functions of this job.
  • While performing the duties associated with this job, the staff must be able to:
  • exert up to 30 pounds of force to lift, carry, push, pull or otherwise move objects, including the human body;
  • remain in a stationary position (sit, stand, etc.) for extended periods of time;
  • Position self (stoop, kneel, crouch, crawl, reach, climb, balance etc.) for extended periods of time;
  • identify, recognize, react and respond to all emergencies;
  • and perform repetitive motions of wrists, hands and/or fingers;
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.


Access to training and development opportunities

Family friendly work environment

Satisfaction that the work you do directly impacts young families

For regular part-time positions:  Retirement Plan 403(b) and paid vacation, sick Leave and holiday pay

For regular full-time positions: Retirement Plan 403(b); health insurance; and paid vacation, sick leave and holiday pay


Apply on-line at

Application, Resume, and Cover letter should address your availability, and reason for applying for this position. 

FCHS provides equal employment opportunity regardless of race, religion, color, gender, sexual orientation, marital status, national origin, age, or disability as defined by federal and state law in our relationship with applicants for employment, employees of FCHS, and the public.